Important tips on how to make an appointment to visit our dental clinic in southeast Calgary

We love listening, and would love to hear from you! 

In an effort to ensure your appointments are as pleasant and predictable as possible, we have provided the following helpful tips and reminders:

  • Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations.  We will submit your insurance claim.  Reimbursement will be provided by your insurance company.
  • It is your responsibility to keep track of your appointments. As a courtesy, we send out hygiene reminder cards 3-4 weeks prior to a booked appointment or make confirmation calls or emails 2 weeks prior to hygiene appointments. As well , we send a courtesy reminder the day before for all appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.
  • Due to a continuous high demand in prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients.  As such, your appointment is valuable time that the doctor has reserved specifically for you.

For more information, please contact us by phone (403) 254-1300, or email us at